The Management of the company has developed its Quality Policy based on the provision of high quality services using effective ways of fulfilling the obligations it undertakes towards its customers, so that it is always competitive.
The company through the Quality Policy is committed to:
• Design and produce high quality products
• Execute products at the desired time and with full coverage of the requirements of its customers
• Take the necessary measures to comply with legal requirements related to employee safety and the operation of the company
• Be at the disposal of all the necessary resources for the preservation of the integrity of the products owned by the customer
• Cover all matters relating to the privacy of any customer’s intellectual or commercial property
• Fully meet all the requirements of the ISO 9001: 2015 standard
• Develop conditions of mutual trust and cooperation with its suppliers
• Constantly monitor the developments of its market and its participation in them
• The effective treatment and satisfaction of the existing and foreseen needs of education, training and specialization of the employees in the company
• Be at the disposal of the necessary resources to maintain and improve the efficiency of the company’s Quality System
• Have the ability to collect operating results and performance in order to set Quality objectives the achievement of which is reviewed at regular intervals in order to continuously improve the operation of the company
• Meet all the expectations of stakeholders
The tool through which the company implements, controls and updates, whenever required, its Quality Policy is the Quality System that it has developed and implements.
The validity and recognition of the Quality System is achieved through its certification by an Independent Certification Body according to the international standard ISO 9001: 2015.
For the implementation of the Quality Policy, the company considers necessary the active participation of employees in the observance, development and documentation of all procedures provided by the Quality System. All employees in the company contribute to the effective implementation of the quality system but also to its improvement.
Quality policy is communicated to all staff members.